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Latest from the Blog
Designing a Human-Centered Onboarding Experience
The main tenet of design thinking is empathy for the people you’re trying to design for. Leadership is exactly the same thing – building empathy for the people that you’re entrusted to help. – David Kelley, Founder of IDEO First step: If you haven’t already, read The First 90 Days by Michael Watkins. Even skimming a summary can…
Cultivating a Design Community While Shipping a Design System
“If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.” – Antoine de Saint Exupéry Since I joined the tech industry, I can’t recall working for a company that didn’t go…
A Journey to Product Design OKRs
About two years ago, I clearly remember stepping into the CPO’s staff meeting on day one. In the room were several engineering and product management leaders. As the discussion shifted to product design, I could sense shared sentiments: It took some time for me to grasp why these perceptions existed. Each Business Unit’s planning was…
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